Shop Policies / FAQ

Close-up of a woman wearing a colorful patterned sweater and gold chain necklace, standing in front of a brick wall and a green window shutter.

Nope! There is a “Store Pickup” option at checkout just for those of you that are local to the Shoals/Florence area! If you are checking out from your phone, you will need to select “More Payment Options,” input your email, and then you will be able to select the free store pickup option!

I do not have a physical store, but I will be happy to arrange a time/place in which you can get your item(s)! 🛍️

If you have any trouble with this, please feel free to reach out!

Do I have to pay shipping if I’m local?

Online shopping checkout page showing a spring cleaning sale discount, with a total of $33, a checkbox agreement, and a button for more payment options.
Screenshot of ThriftGoods Clothing checkout page showing email, delivery options including USPS priority mail for $7.50, and store pickup for free in Florence/Shoals area, with instructions for local pickup and contact details.

All items are final sale. I do not accept returns, refunds, or exchanges. Any major flaws are listed in the item description. Measurements are provided to ensure best fit.

If you have any questions about how I measure clothing or how to tell if a garment will fit, please do not hesitate to reach out!

You can email me at ThriftGoodsClothing@gmail.com, or send me a direct message on Instagram (@ThriftGoodsClothing)!

Returns, Refunds, & Exchanges

A person wearing a blue puffer jacket with a visibly mended, patterned patch on the sleeve, standing outside against a brick wall and green shutter.

I typically package and send out items within 24-48 hours after your purchase, not including Sundays. Once it is in USPS’s possession, keep an eye on your tracking number (received by email) to see when it’ll be on your doorstep!

How quickly will I receive my items?

Why do you sell clothing with rips, stains, and imperfections?

All clothing deserves a second chance! The rips, stains, holes, and other imperfects tell the story of a piece. Worn and well-loved garments are welcomed and celebrated here! I do my best to list any major flaws and note imperfections so that you are aware of what you’re getting.

Array of quilted clothing and fabric, including a white shirt with a colorful quilt block, a green sweatshirt with a floral hexagon quilt design, denim overalls with patches, and a floral quilted pillow or blanket.